Contact Us

    Name

    Phone

    Email

    Address

    Head Office / Sales: 0800 779 7450
    Sales Support: 01786 477 800
    E-Mail: info@bonaccordlife.com
    Bon Accord Life
    Suite 2
    Lomond Court
    Castle Business Park
    Stirling
    FK9 4TU

    Are we covered by the Financial Services Compensation Scheme (FSCS)?

    We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 100% of the claim, without any upper limit.Further information about compensation scheme arrangements is available from the FSCS.

    COMPLAINTS

    If you wish to register a complaint, please write to or telephone:
    Lifetime Protection Services Limited
    Ground Floor, Lomond Court
    Castle Business Park
    Stirling
    FK9 4TU
    Email: compliance@bonaccordlife.com
    Tel: 0800 779 7450

     

    A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567

    CAREERS

    3D Happy business groupIf you are interested in joining the Bon Accord Life team we would be delighted to discuss our career opportunities with you further. We are always looking for professional people who enjoy exceeding customer’s expectations by delivering world class customer service. In return we will offer competitive remuneration and excellent and continual training and development. Please email your CV to careers@bonaccordlife.com explaining if you would like to be considered for a role in sales, customer service, administration, retentions or compliance.
    We look forward to meeting you!